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- General Management and Leadership
10 Soft Skills you Need
- ZK800.00
- The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great course.
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- Human Capital Management
Archiving and Records Management
- ZK800.00
- With our “Archive and Records Management” workshop, your participants will discover the basic elements of records management programs and different ways to manage records.
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- Human Capital Management, Performance and Management
Balanced Scorecard
- ZK1,000.00
- This eLearning course aims to empower management and staff by aligning their actions with organizational strategies through the Balanced Score Card (BSC) framework. It explores the origins and core concepts of the BSC, linking overarching strategy to individual performance targets, standardizing relevant terminology, and establishing the BSC as the pivotal system for effective performance management and change implementation.
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- Accounting and Finance, Banking, Entrepreneurship
Budgets and Financial Reports
- ZK800.00
- Money matters can be intimidating for even the smartest people. However, having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI, EBIT, GAAP, and extrapolation join the conversation, you'll want to know what people are talking about, and you'll want to be able to participate in the discussion.
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- Business
Business Acumen
- ZK800.00
- Through our Business Acumen course the learners will improve their judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Learners will increase their financial literacy and improve their business sense.
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- Employee Relations Management, Human Capital Management
Business Etiquette
- ZK800.00
- This is where business etiquette comes in. This workshop will introduce participants to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations.
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- Sale!
- Human Capital Management
Call Centre Training
- Original price was: ZK1,000.00.ZK800.00Current price is: ZK800.00.
- Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help the learners improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is also one that is happier,…
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- Change Management, Human Capital Management
Change Management
- ZK800.00
- The Change Management course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give all learners an understanding of how change is implemented and some tools for managing their reactions to change.
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- General Management and Leadership
Coaching and Mentoring
- ZK800.00
- The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
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- General Management and Leadership
Conflict Resolution
- ZK800.00
- In the Conflict Resolution course, the learners will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.
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- Commerce
Customer Service
- ZK800.00
- The Customer Service course will look at all types of customers and how we can serve them better and improve ourselves in the process. The learners will be provided a strong skill-set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
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- Business, Entrepreneurship
Entrepreneurship 101
- ZK800.00
- Entrepreneurship is a blend of ambition, creativity, and calculated risk-taking! It recognizes the desire many people have to be their own boss and the excitement of turning a business idea into reality. At the same time, it acknowledges the challenges and uncertainties that come with the journey and offers practical solutions to overcome them. The Entrepreneurship course is an invaluable…
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- Employee Relations Management, Human Capital Management
Executive and Personal Assistant
- ZK800.00
- Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.
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- Human Capital Management
Generation Gaps
- ZK800.00
- While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying…
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- Entrepreneurship
Goal Setting and Getting things done
- ZK800.00
- Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time management, making a to do list, and what to do when setbacks occur. This course will provide the knowledge and skills for learners to complete more tasks and get things done.
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- Human Capital Management
handling a Challenging Customer
- ZK800.00
- Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively. With a positive attitude, your employee can effectively deal with the most difficult customers and…
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- Employee Relations Management, Human Capital Management
Health and Wellness at Work
- ZK800.00
- Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time management, making a to do list, and what to do when setbacks occur. This course will provide the knowledge and skills for learners to complete more tasks and get things done.
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- HR Operations, Human Capital Management
Hiring Strategies
- ZK800.00
- Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is more about skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture.
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- HR Operations, Human Capital Management
Human Resource Management
- ZK800.00
- In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.
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- Insurance, Life
Insurance Agents Certification Course – Life Insurance
- ZK1,500.00
- The Insurance Agents Certification Course (Life Assurance Focus) is a comprehensive program designed to equip learners with the advanced knowledge and skills needed to excel in the Life Assurance sector. This course delves into the intricate details of Life Assurance, ensuring participants can apply their learning to real-world scenarios with confidence and precision. By the end of this course, participants…
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- Insurance, Non-Life
Insurance Agents Certification Course – Non-Life
- ZK1,500.00
- The objectives of this course are:- To develop knowledge and understanding of the scope of General Insurance; To inculcate an understanding of the appropriate uses and administration of General Insurance; To provide knowledge about the legal and regulatory influences on the conduct of the General Insurance business; To inculcate in the learner, the ability to apply knowledge and skills…
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- Business, Entrepreneurship, ICT
Internet Market Fundamentals
- ZK800.00
- Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with Social Media, as you have a low cost marketing tool that can reach a large audience.
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- Business, Commerce, ICT
Internet Marketing Fundamentals
- ZK800.00
- Marketing has changed dramatically over the last few decades. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with Social Media, as you have a low-cost marketing tool that can reach a large audience. Internet Marketing Fundamentals will provide your participants with a great set…
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- Human Capital Management
Interpersonal Skills
- ZK800.00
- We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Learners will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
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- General Management and Leadership
Knowledge Management
- ZK800.00
- The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That's a lot of knowledge!
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- General Management and Leadership
Leadership and Influence
- ZK800.00
- They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child…
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- Human Capital Management
Lean Process and Six Sigma
- ZK800.00
- Successful event planning starts with possessing good communication skills, being highly organized, and having the ability to follow up with vendors until completion. Preparation before, during, and after is crucial in helping reach your desired objectives.
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- General Management and Leadership
Manager Management
- ZK800.00
- Manager Management takes a special type of leader. This course will expand the learner's knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this course will have something for everyone.
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- HR Operations, Human Capital Management, Professional/Vocational Courses
Managing Workplace Anxiety
- ZK800.00
- The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it.
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- Commerce, Entrepreneurship
Marketing Basics
- ZK800.00
- Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. Learners will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.
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- Human Capital Management, Performance and Management
Measuring Results from Training
- ZK800.00
- Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on.
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- Commerce
Media and Public Relations
- ZK800.00
- Media and Public Relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. The larger the scope the more people knows you and offers you opportunities.
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- Human Capital Management, Performance and Management
Meeting Management
- ZK800.00
- The Meeting Management course will explore how to reduce waste and make meetings more efficient. This is a hands-on course and the learner will help make it a valuable experience. Use this time to begin the process of developing your skills along with other learners who share the same desire to improve their meeting management skills.
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- General Management and Leadership
Middle Manager
- ZK800.00
- Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how…
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- Human Capital Management
Millennial Onboarding
- ZK800.00
- Onboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value within the company. It will help match the technically skilled Millennial workforce with new and emerging needs of your company, which gives your company an advantage within the market.
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- Human Capital Management, Performance and Management
Motivating your Sales Team
- ZK800.00
- Everyone can always use some inspiration and motivation. This course will help the learners target the unique ways each team member is motivated. Finding the right incentive for each member of your sales team is important as motivation works best when it is developed internally. Harness this through better communication, mentoring, and developing the right incentives.
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- Business
Negotiation Skills
- ZK800.00
- Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this course learners will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
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- Business, Entrepreneurship, General Management and Leadership, Performance and Management
Strategic Planning
- ZK800.00
- If you and the people who work with you don’t understand where the company is going, they may all develop their priorities and prevent you from getting where you need to be. Part of getting everyone on board is creating a strategic plan complete with the organization’s values, vision, and mission. Then, there’s the challenge of bringing these principles to…
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- Human Capital Management, Performance and Management
Train the Trainer
- ZK800.00
- The Train The-Trainer course will give all types of trainer's tools to help them create and deliver engaging, compelling courses that will encourage trainees to come back for more. Skills such as facilitating, needs analyses, understanding learner’s needs, and managing tough topics will give your trainees what the need to become a trainer themselves.
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- Employee Relations Management, HR Operations, Human Capital Management, Resourcing and Human Capital Management
Workplace Disciplinary and Grievance Investigation and Management
- ZK1,500.00
- This eLearning course equips HR practitioners with the essential skills and knowledge to effectvely manage workplace disciplinary and grievance matters, in a legally complaint manner. Covering legal compliance, case handling, and best practices, the course ensures fair and structured handling of Disciplinary and Grievance cases which engender staff engagement and confidence in the organisation. The course is designed to enhance…
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