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- General Management and Leadership
10 Soft Skills you Need
- ZK800.00
- The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great course.
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- Human Capital Management
Archiving and Records Management
- ZK800.00
- With our “Archive and Records Management” workshop, your participants will discover the basic elements of records management programs and different ways to manage records.
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- Human Capital Management, Performance and Management
Balanced Scorecard
- ZK1,000.00
- This eLearning course aims to empower management and staff by aligning their actions with organizational strategies through the Balanced Score Card (BSC) framework. It explores the origins and core concepts of the BSC, linking overarching strategy to individual performance targets, standardizing relevant terminology, and establishing the BSC as the pivotal system for effective performance management and change implementation.
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- Accounting and Finance, Banking, Entrepreneurship
Budgets and Financial Reports
- ZK800.00
- Money matters can be intimidating for even the smartest people. However, having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI, EBIT, GAAP, and extrapolation join the conversation, you'll want to know what people are talking about, and you'll want to be able to participate in the discussion.
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- Business
Business Acumen
- ZK800.00
- Through our Business Acumen course the learners will improve their judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Learners will increase their financial literacy and improve their business sense.
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- Employee Relations Management, Human Capital Management
Business Etiquette
- ZK800.00
- This is where business etiquette comes in. This workshop will introduce participants to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations.
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- Sale!
- Human Capital Management
Call Centre Training
- Original price was: ZK1,000.00.ZK800.00Current price is: ZK800.00.
- Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help the learners improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is also one that is happier,…
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- Change Management, Human Capital Management
Change Management
- ZK800.00
- The Change Management course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give all learners an understanding of how change is implemented and some tools for managing their reactions to change.
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- General Management and Leadership
Coaching and Mentoring
- ZK800.00
- The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
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- General Management and Leadership
Conflict Resolution
- ZK800.00
- In the Conflict Resolution course, the learners will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.
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- Commerce
Customer Service
- ZK800.00
- The Customer Service course will look at all types of customers and how we can serve them better and improve ourselves in the process. The learners will be provided a strong skill-set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
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- Business, Entrepreneurship
Entrepreneurship 101
- ZK800.00
- Entrepreneurship is a blend of ambition, creativity, and calculated risk-taking! It recognizes the desire many people have to be their own boss and the excitement of turning a business idea into reality. At the same time, it acknowledges the challenges and uncertainties that come with the journey and offers practical solutions to overcome them. The Entrepreneurship course is an invaluable…
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- Employee Relations Management, Human Capital Management
Executive and Personal Assistant
- ZK800.00
- Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.
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- Human Capital Management
Generation Gaps
- ZK800.00
- While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying…
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- Entrepreneurship
Goal Setting and Getting things done
- ZK800.00
- Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time management, making a to do list, and what to do when setbacks occur. This course will provide the knowledge and skills for learners to complete more tasks and get things done.
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- Human Capital Management
handling a Challenging Customer
- ZK800.00
- Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively. With a positive attitude, your employee can effectively deal with the most difficult customers and…
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- Employee Relations Management, Human Capital Management
Health and Wellness at Work
- ZK800.00
- Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time management, making a to do list, and what to do when setbacks occur. This course will provide the knowledge and skills for learners to complete more tasks and get things done.
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- HR Operations, Human Capital Management
Hiring Strategies
- ZK800.00
- Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is more about skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture.
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- HR Operations, Human Capital Management
Human Resource Management
- ZK800.00
- In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.
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- Insurance, Life
Insurance Agents Certification Course – Life Insurance
- ZK1,500.00
- The Insurance Agents Certification Course (Life Assurance Focus) is a comprehensive program designed to equip learners with the advanced knowledge and skills needed to excel in the Life Assurance sector. This course delves into the intricate details of Life Assurance, ensuring participants can apply their learning to real-world scenarios with confidence and precision. By the end of this course, participants…
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- Insurance, Non-Life
Insurance Agents Certification Course – Non-Life
- ZK1,500.00
- The objectives of this course are:- To develop knowledge and understanding of the scope of General Insurance; To inculcate an understanding of the appropriate uses and administration of General Insurance; To provide knowledge about the legal and regulatory influences on the conduct of the General Insurance business; To inculcate in the learner, the ability to apply knowledge and skills…
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- Business, Entrepreneurship, ICT
Internet Market Fundamentals
- ZK800.00
- Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with Social Media, as you have a low cost marketing tool that can reach a large audience.
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- Business, Commerce, ICT
Internet Marketing Fundamentals
- ZK800.00
- Marketing has changed dramatically over the last few decades. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with Social Media, as you have a low-cost marketing tool that can reach a large audience. Internet Marketing Fundamentals will provide your participants with a great set…
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