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- General Management and Leadership
10 Soft Skills you Need
- ZK800.00
- The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great course.
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- Human Capital Management
Archiving and Records Management
- ZK800.00
- With our “Archive and Records Management” workshop, your participants will discover the basic elements of records management programs and different ways to manage records.
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- Human Capital Management, Performance and Management
Balanced Scorecard
- ZK1,000.00
- This eLearning course aims to empower management and staff by aligning their actions with organizational strategies through the Balanced Score Card (BSC) framework. It explores the origins and core concepts of the BSC, linking overarching strategy to individual performance targets, standardizing relevant terminology, and establishing the BSC as the pivotal system for effective performance management and change implementation.
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- Accounting and Finance, Banking, Entrepreneurship
Budgets and Financial Reports
- ZK800.00
- Money matters can be intimidating for even the smartest people. However, having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI, EBIT, GAAP, and extrapolation join the conversation, you'll want to know what people are talking about, and you'll want to be able to participate in the discussion.
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- Business
Business Acumen
- ZK800.00
- Through our Business Acumen course the learners will improve their judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Learners will increase their financial literacy and improve their business sense.
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- Employee Relations Management, Human Capital Management
Business Etiquette
- ZK800.00
- This is where business etiquette comes in. This workshop will introduce participants to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations.
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- Sale!
- Human Capital Management
Call Centre Training
- Original price was: ZK1,000.00.ZK800.00Current price is: ZK800.00.
- Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help the learners improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is also one that is happier,…
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- Change Management, Human Capital Management
Change Management
- ZK800.00
- The Change Management course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give all learners an understanding of how change is implemented and some tools for managing their reactions to change.
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- General Management and Leadership
Coaching and Mentoring
- ZK800.00
- The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
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- General Management and Leadership
Conflict Resolution
- ZK800.00
- In the Conflict Resolution course, the learners will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.
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- Commerce
Customer Service
- ZK800.00
- The Customer Service course will look at all types of customers and how we can serve them better and improve ourselves in the process. The learners will be provided a strong skill-set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
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- Business, Entrepreneurship
Entrepreneurship 101
- ZK800.00
- Entrepreneurship is a blend of ambition, creativity, and calculated risk-taking! It recognizes the desire many people have to be their own boss and the excitement of turning a business idea into reality. At the same time, it acknowledges the challenges and uncertainties that come with the journey and offers practical solutions to overcome them. The Entrepreneurship course is an invaluable…
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