Introduction to the Balanced Scorecard

Aim of the eLearning Course

The aims of the eLearning course are to:-

1)    Explain the origins and concepts of the Balanced Scorecard model in the context of performance management

2)    Provide a framework for understanding how the BSC links the organizational strategy to individual targets

3)    To develop a common nomenclature of terminologies used in the BSC based performance management system

4)    To position the BSC as the system for actuating the performance management system

5)    To develop a common approach to the change process of implementation of the BSC 

 

Learning Objectives

At the end of this eLearning course, you will be able to:-

1)    Demonstrate an understanding of what is a balanced scorecard.

2)    Identify the components of the balanced scorecard.

3)    Have a working understanding of the Nine-Step Process for developing a balanced scorecard.

4)    Be aware of common BSC implementation pitfalls, as gauged against the best practice guidelines.

5)    Identify areas of job fit in relation to the current scope of job description.

6)    Improve performance at the individual level that is aligned with the performance of the organization.