The Customer Service course will look at all types of customers and how we can serve them better and improve ourselves in the process. The learners will be provided a strong skill-set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
Marketing has changed dramatically over the last few decades. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with Social Media, as you have a low-cost marketing tool that can reach a large audience. Internet Marketing Fundamentals will provide your participants with a great set…
Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. Learners will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.
Media and Public Relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. The larger the scope the more people knows you and offers you opportunities.
