Workplace Disciplinary and Grievance Investigation and Management

Description

The Workplace Disciplinary and Grievance Management eLearning Course provides HR professionals with a structured, competency-based framework for handling workplace disciplinary cases and grievances. Designed for HR practitioners case officers, and managers, this course ensures compliance with labor laws and best practices while fostering fair and effective case management.

Through 16 modules, learners will gain expertise in disciplinary procedures, investigation techniques, legal compliance, due process, and case hearing management. The course covers essential topics such as disciplinary charges, investigation protocols, hearing procedures, case resolution, and appeals. Special focus is given to fairness, documentation, and best practices to mitigate legal risks and uphold professional integrity.

The learning experience includes interactive eLearning materials, self-paced module assessments, and a final proctored examination. Participants must achieve 80% on module tests and 70% on the final exam to earn a Certificate of Completion. A practical workplace capstone project must be completed by the learner for professional certification and designating as Workplace Disciplinary and Grievance Investigation Professional.

Delivery of the course is entirely online, and provides the learner with immediate access to structured content, assessments, and resources, supporting compliance, professionalism, and effective case resolution in the workplace.